Estudio bibliométrico y cienciométrico sobre gestión de la calidad
DOI:
https://doi.org/10.21803/adgnosis.13.13.706Palabras clave:
Control de Calidad, Enseñanza Superior, Fábrica, Grupos de interés, OrganizaciónResumen
Introducción: La gestión de la calidad tiene importancia estratégica para la competitividad y sostenibilidad de las organizaciones. Objetivo: Analizar el comportamiento de la producción científica en gestión de la calidad para el período 2011-2022. Metodología: Estudio bibliométrico y cienciométrico de 998 artículos obtenidos de la base de datos Scopus. Para el análisis se utilizaron indicadores de producción, concentración, colaboración, impacto y relacionales. Resultados: Entre los hallazgos se destaca que la producción científica refleja una línea de tendencia exponencial con valor de ajuste de R2 = 0.80. Los autores con mayor producción de artículos son Bäckström, I., Gremyr, I. y Tari J.J. Se identificaron 14 revistas que conforman el núcleo, sobresaliendo la revista Total Quality Management and Business Excellence por la cantidad de artículos publicados, número de citas y emparejamiento bibliográfico. Conclusiones: Las tendencias de investigación contemporáneas y emergentes de investigación son la Gestión de la Calidad Total, el modelo de la Fundación Europea para la Gestión de la Calidad, ventajas competitivas, gestión de la cadena de suministro, seis sigma, excelencia empresarial y sostenibilidad.
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