Bibliometric and scientometric study on quality management
DOI:
https://doi.org/10.21803/adgnosis.13.13.706Keywords:
Quality Control, Higher Education, Factory, Interest groups, OrganizationAbstract
Introduction: Quality management is of strategic importance for the competitiveness and sustainability of organizations. Objective: To analyze the behavior of scientific production in quality management for the period 2011–2022. Methodology: bibliometric and scientiometric study of 998 articles obtained from the Scopus database. Indicators of production, concentration, collaboration, impact, and relationships were used for the analysis. Results: Among the findings, it is highlighted that the scientific production reflects an exponential trend line with an adjustment value of R2 = 0.80. The most productive authors of articles are Bäckström, I., Gremyr, I., and Tari, J.J. Fourteen journals were identified that make up the core, and the journal
Total Quality Management and Business Excellence stands out for the number of published articles, number of quotes, and bibliographic matching. Conclusions: Contemporary and emerging research trends are Total Quality Management, the model of the European Foundation for Quality Management, competitive advantages, supply chain management, Six Sigma,
enterprise excellence, and sustainability.
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