Factors that influence work stress on the competitive performance of telecommunication industry workers

Authors

  • Loraine Guillen Corporación Universitaria Americana
  • Laura Gómez Corporación Universitaria Americana

Keywords:

Work stress, Competitiveness, Productivity

Abstract

The following document is an article related to work stress and competitive performance. Stress at work is a social and productive problem that has been very noticeable, most people suffer from illnesses caused or aggravated by stress.
This study was cross-sectional, with a quantitative approach, inductive method, and a descriptive non-experimental scope; The aim of this study was to identify the factors that influence work stress on the competitive performance of workers in the telecommunications industry, had a sample of 18 workers, conducted an online surveyline containing the measuring instruments applied with the aim of compiling the data more efficiently. After carrying out the following study we can say that one of the factors that most influences are the intrinsic factors in the work itself, and one of the causes of work stress is confusing leadership

Author Biographies

  • Loraine Guillen, Corporación Universitaria Americana

    Administración de Empresas, Sede Barranquilla

  • Laura Gómez, Corporación Universitaria Americana

    Administración de Empresas, Sede Barranquilla

References

Chiang Vega, M. M., Riquelme Neira, G. R., y Rivas Escobar, P. A., (2018). Relación entre Satisfacción Laboral,

Estrés Laboral y sus Resultados en Trabajadores de una Institución de Beneficencia de la Provincia

de Concepción. Ciencia & trabajo. 20(63). http://dx.doi.org/10.4067/S0718-24492018000300178

García-Rubiano, M., y Forero-Aponte, C., (2018). Estrés laboral y contrato psicológico como elementos

relacionales del cambio organizacional. Diversitas: Perspectivas en psicología. 14 (1). https://doi.

org/10.15332/s1794-9998.2018.0001.11

Mansilla Izquierdo, F. (2004). El riesgo psicosocial en el trabajo: Una realidad emergente. Revista

de la Asociación Española de Neuropsiquiatría. (89), pp. 3-5. https://www.redalyc.org/

pdf/2650/265019661001.pdf

Simon, H. A. (1962) El comportamiento administrativo. Editorial Aguilar.

Published

2022-12-01

Issue

Section

Artículos

How to Cite

Guillen, L., & Gómez, L. (2022). Factors that influence work stress on the competitive performance of telecommunication industry workers. Americanista Revista Académica , 1(1), 49-52. https://publicaciones.americana.edu.co/index.php/amereva/article/view/590