Document management as a strategy for transparency, administrative efficiency andorganizational risk mitigation

Abstract

Introduction: Document management is related to tasks, processes and procedures to achieve greater efficiency in the use of organizational documents. Its applicability can support public administration processes, promoting transparency, accountability, efficiency and risk management. This contributes to the generation of policies with greater transparency and participation. Objective: to identify the contributions of document management to information transparency, administrative efficiency and risk management. Methodology: the study was classified as descriptive with a theoretical and methodological approach. To obtain results, methods were proposed at the theoretical and empirical levels, mainly document analysis. Results: the principles of document management in organizations were identified and models and methodologies were characterized that allow adequate document management based on information governance. Conclusions: it was concluded that adequate document management contributes to administrative processes in the public sphere related to information transparency, administrative efficiency and risk management.