Occupational stress based on psychosocial risks in teleworkers in Colombia.
DOI:
https://doi.org/10.21803/penamer.18.37.892Keywords:
Occupational well-being, Workplace stress, Psychosocial risks, Occupational health and safety, TeleworkingAbstract
Introduction: This research identifies work-related stress associated with psychosocial risks among teleworkers in the service sector in Colombia, who are exposed to physical and mental disorders that significantly impact their family and social environments.
In response, companies are seeking strategies to mitigate these effects. Objective: To analyze work-related stress based on psychosocial risks in teleworkers in Colombia. Methodology: A qualitative study was conducted using a hermeneutic documentary
approach. The research employed techniques such as observation, document analysis, and literature review, supported by instruments including bibliographic cards, summaries, concept maps, synoptic charts, and essays, following a rigorous logical-methodological structure. Results: Teleworking operates within a highly competitive environment that demands constant productivity. The pressure exerted by employers increases the level of demands placed on workers, contributing to the emergence of work-related
stress and adversely affecting their physical and mental health. Conclusions: Work-related stress is a recognized occupational disease that significantly affects teleworkers. Therefore, it is essential to implement preventive occupational health and safety programs
to avoid the chronicity of associated disorders and to promote the comprehensive well-being of workers.
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